COVID-19


Swabbing

For Rotorua and Taupo swabbing of Covid-19 please call the helpline on 0800 267 847.

Please listen to the voice message and leave your name and phone number. You will then be contacted by a member of the local triage team. An appointment for testing will then be booked if appropriate. 

Please only call this if you meet the current case definition for Covid-19 which can be found here: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-novel-coronavirus-information-specific-audiences/covid-19-novel-coronavirus-resources-health-professionals/case-definition-covid-19-infection

For all Covid-19 information please visit: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

What do I do whilst I wait for my COVID-19 test result?

  • Whilst you wait for your result you need to continue to self-isolate at home or in another suitable place where you can stay on your own.
  • If you live with someone who is an essential worker they must also stay at home (self-isolate)

For more advice on self-isolation please visit the Ministry of Health Website

What do you do if your COVID-19 test result is negative?

If you have returned from overseas or have had close contact with someone with the virus

  • you still need to complete the full 14-day isolation period
  • if you are still sick with the same illness at the end of the 14-day isolation period, you will need to stay in isolation until you have been symptom-free for 48 hours

If you have not recently travelled or had close contact with someone with the virus

  • if you are still sick  you will need to stay in isolation until you have been symptom-free for 48 hours
  • if you are well, and have been for 48 hours,  you can return to normal daily activity.

If you had an essential worker* living with you

  • Essential workers who live with you will be able to return to work, so long as they remain well.

*A list and guidance about essential services is available on covid19.govt.nz

What do you do if your COVID-19 test result is positive?

If you test positive for COVID-19 you and your close contacts must stay in self-isolation. Someone from our Public Health Unit will contact you with further advice.

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Other Information and Resources

The New Zealand Government have set up a Welfare Fact Sheet for Covid-19. This can be found here: https://covid19.govt.nz/assets/resources/Welfare-AOG-Factsheet-24-March-2020.pdf

For all Coronavirus enquiries, please ring Healthline on 0800 611 116.

The mental health foundation has put out a great resource to help people get through this time of uncertainty and anxiety – which may be helpful to make available to your staff. Visit: https://www.mentalhealth.org.nz/get-help/covid-19/

For Need to Talk, phone or call 1737.

Other Resources

https://www.health.govt.nz/

https://www.covid19.govt.nz/ 

https://www.employment.govt.nz